PRIVACY POLICY
Last updated: May 2026 | AMD Polished Concrete — Melbourne, VIC
Our Commitment to Your Privacy
AMD Polished Concrete (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you contact us, visit our website, or engage our services.
By using our website or services, you agree to the practices described in this policy.
01 — Information We Collect
We collect information you voluntarily provide when you:
- Submit a quote request or enquiry form
- Contact us via phone, email, or WhatsApp
- Engage us for a concrete flooring project
- Visit or interact with our website
This may include your name, phone number, email address, property address, and project details. We may also collect basic website usage data such as pages visited and browser type through standard analytics tools.
02 — How We Use Your Information
We use your information solely to provide and improve our services, including:
- Responding to quote requests and project enquiries
- Communicating about your project scope and scheduling
- Sending invoices and project-related correspondence
- Improving our website and customer experience
- Complying with legal and regulatory obligations
We do not use your information for unsolicited marketing without your consent.
03 — Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- With trusted service providers who assist in operating our business (e.g. email hosting, accounting)
- When required by law or regulatory authority
- To protect the rights and safety of AMD Polished Concrete or others
Any third parties we engage are required to handle your data with appropriate care and confidentiality.
04 — Data Storage & Security
Your information is stored securely and we take reasonable steps to protect it from unauthorised access, loss, or misuse. We retain your data only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have any concerns.
05 — Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Request deletion of your data where applicable
- Withdraw consent for communications at any time
To exercise any of these rights, please contact us directly.
06 — Cookies & Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data is aggregated and does not personally identify you.
You can disable cookies through your browser settings at any time. Doing so may affect some website functionality.
07 — Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website. We encourage you to review it periodically.
Contact
AMD Polished Concrete
Phone: +61 433 435 313 / +61 435 739 572
Email: ahmad@amdpolishedconcrete.com.au
Location: Melbourne, VIC, Australia
